Beyond the Google search: Finding a great HVAC company

Beyond the Google search: Finding a great HVAC company

How to find a good HVAC contractor


Your air conditioner is broken. You’re hot and aggravated. The last thing you want is to do a random Google search for “air conditioner repair near me.” How can you really know if they’re any good? And more importantly, can you safely allow them in your home or office? Here are a few tips for finding a reputable HVAC contractor:

1. Ask around

Really. That’s our number one tip. If you hear from 3 different people that they loved a certain A/C company, that company probably a safe bet. Friends or family in the repair and construction industry are a good source as well. Some other great places to ask are Facebook, neighborhood groups on Facebook and the Nextdoor app. And while we’re talking about Nextdoor, we thought you might appreciate some of the more ridiculous posts on that site. But we digress...

2. Read online reviews

Once you’ve narrowed it down to a few companies, check their online reviews. A simple Google search will bring up Google reviews, but you can also check Yelp, Home Advisor, and the Better Business Bureau. If a company has consistently negative reviews, steer clear.

3. Call the company

This might sound basic, but good word of mouth and reviews are not enough. There are still a few questions to ask, such as:

  • Are you licensed, bonded, and insured?
  • Do you work in my area of town?
  • Do you offer the specific service I need?
  • Do you work on the brand of A/C that I have?
  • Do you provide written estimates and contracts?

4. Trust your gut

Even if you’ve made the appointment and the technician has arrived, trust your gut. If something seems off, don’t be afraid to cancel the appointment and go with someone else. A quality company should set you at ease with their professionalism, cleanliness, and knowledge of the situation. If they don’t, it’s time to look elsewhere.


Here at Veteran Air & Heat, we encourage our potential customers to ask around and read our online reviews. We are confident that you will love what you hear. Give us a call and ask any questions you have. We’ll be glad to answer them in full. We can’t wait to hear from you and get your home or office air conditioner in perfect condition. 


Contact us online or call us today at 352-609-2682


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